Delivery
Delivery costs are paid in full by the buyer, unless otherwise stated on the website www.nitui.eu.
NITUI GROUP d.o.o. delivers in the Republic of Croatia and European Union.
Delivery is made via Croatian Post, DPD or GLS courier service or Tisak delivery service to certain Islands in Croatia. This method of delivery ( TISAK) does not provide possibility of cash on delivery, and if you want delivery to your address, please send your order to customer.service@nitui.eu and we will contact you back.
The price of delivery of packages up to 2 kg is not calculated according to the weight of the package and is charged HRK 30.00 and is calculated in the basket before payment. For orders over HRK 300.00, delivery is free (valid only for the territory of the Republic of Croatia).
Delivery time is from three to ten working days from the receipt of payment by the Buyer, except in the case of ordering and payment by cash on delivery. The delivery period starts from the moment the Seller receives the payment on the account or the credit card authorization is approved. Saturdays, Sundays, and public holidays are not counted in the delivery time.
When taking over the ordered goods, the buyer is obliged to check for any damage and immediately report it to the delivery worker, and refuse to take over the delivered goods on which external damage is visible. If NITUI GROUP d.o.o. is unable to deliver the ordered product, will notify the customer. The customer can cancel the order or wait until the product is available again. If NITUI GROUP d.o.o. is unable to deliver the product within the agreed period notifies the buyer who is asked to leave him a subsequent reasonable period for the fulfilment of the contract of sale.
If the customer does not take over the product or refuses to take over the product without a valid reason, NITUI GROUP d.o.o. reserves the right to claim reimbursement for handling, transportation and other possible costs.
The buyer is obliged to request the R1 invoice when fulfilling the order, subsequent requests for the R1 invoice will not be accepted.
If the payment is made by bank transfer (bank transfer or internet banking), the buyer is obliged to use the payment details received by e-mail from the seller.
The agreed purchase price includes all taxes and duties and is expressed in HRK. In addition to the price in HRK, the price is indicated in EUR. Please note that the means of payment in the Republic of Croatia is HRK, and the buyer pays the cost of currency conversion.
EU delivery
The delivery price is not calculated according to the weight of the package and is charged HRK 85.00 and is stated in the shopping cart overview before payment is made. In case of payment from a foreign bank account or payment in foreign currency to the account of NITUI GROUP d.o.o. , NITUI GROUP d.o.o. does not bear the costs “of the Bank’s service”. If the cost of the Bank’s service is charged to NITUI GROUP d.o.o. the total invoice amount will be increased by the stated costs.
To the buyer who is a resident of the European Union the delivery will be completed within 15 working days (Saturdays, Sundays, and bank holidays excluded) .
